Return Policy

1. RELOADING SUPPLIES 100% SATISFACTION GUARANTEED

Customers are always our first priority at Reloading Supplies. We empower our associates to become experts in their shops to go above and beyond to meet the customer’s needs and expectations. Our goal is to be the best retailer in the USA in the eyes and minds of our customers and associates. That’s why Reloading Supplies and each of our store locations are prepared to provide you with the Reloading Supplies 100% Satisfaction Guarantee. If you are not completely satisfied with your purchase, we will exchange or refund your purchase.

2. HOW LONG DO I HAVE TO RETURN OR EXCHANGE A PRODUCT?

At Reloading Supplies, we have a 100% Satisfaction Guarantee. We do not place a time restraint on returns or exchanges. Instead, we are focused on you receiving the product that meets your expectations and needs. 

3. ARE THERE ANY RESTRICTIONS ON RETURNS OR EXCHANGES?

The following guidelines apply for returns or exchanges:

  • Shipping costs will not be refunded
  • Sales tax will be refunded to the original method of payment
  • If you placed a special order, this must be returned back to any of our store locations. (Note: Shipping cost is free of charge)
  • When returning defective or damaged reloading powder, please follow the manufacturer’s guidelines to handle these returns as warranty replacements. Please see the manufacturer website’s warranty page to complete this process or call the manufacturer directly to obtain a return authorization number (RA#) for your damaged bat or hockey stick. To get your replacement as quickly as possible, we recommend you keep your receipt or order confirmation email as proof of purchase.

 

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